Contact
One inbox, four common lanes.
TravelTSA is a small operation. There is no chatbot, no ticketing form, and no support-center maze. Email us directly and we will read it. For urgent trip decisions, use TravelTSA as planning context and confirm the final answer with the airport, airline, or TSA.
Support boundary
What this inbox can and cannot do
We can investigate source freshness, parser failures, airport coverage requests, and product bugs.
We cannot change TSA checkpoint operations, airport staffing, airline fares, or booking inventory.
For same-day travel decisions, confirm requirements with your airport, airline, and TSA.gov before leaving.
Pick the right lane
What to include so we can act on it fast
Data issue
A wait time looks wrong
Tell us the airport, the checkpoint, roughly when you noticed it, and what the page on the airport's own site was showing at the time. Freshness timestamps on the card help us reproduce the state you saw.
Coverage request
Add a new airport
If an airport you care about is missing, send us a link to its official checkpoint-wait page. We only add airports that publish a source we can read reliably on a repeating schedule.
Product feedback
Feature idea or bug
Screenshots, URLs, and a one-line description of what you expected go a long way. We read everything and prioritize based on traveler impact.
Press
Press, partnerships, research
Include the outlet, your deadline, and the angle. We are happy to talk about how the scraper works, what we see across the network, and why we refuse to invent numbers.
Before you email